Terms & Condition

Effective Date: 25-Nov-2025

1. Introduction
Welcome to Sri Mahalakshmi Silks. By using our website and placing orders you agree to these Terms & Conditions. If you do not agree, please do not use the site.

2. Company & Contact
Sri Mahalakshmi Silks
KS Hospital, 13B, Sakthi Towers, Opp. STS Jewellery,
CK Srinivasa Rao Street, Dharmapuri, Tamil Nadu — 636701
Phone: +91 9842 730727 | Email: info@srimahalakshmisilksdpi.com

3. Eligibility
You must be at least 18 years old to place orders. By ordering you confirm you have legal capacity to enter into a contract.

4. Orders & Pricing

  • All orders are subject to availability and acceptance.

  • Prices shown on the site are in Indian Rupees and include applicable taxes unless stated otherwise. Shipping and other charges (if any) are shown at checkout.

  • We reserve the right to correct pricing or product description errors and to cancel orders where such errors exist.

5. Product Information & Colour Variations
Product images and descriptions are for reference. Slight variations in colour, texture, or weave may occur due to photography, screen settings, or handloom characteristics; these are not defects.

6. Payment
We accept the payment methods displayed at checkout. Orders will be processed after successful payment authorization.

7. Cancellation, Returns & Refunds
Please refer to our separate Cancellation, Return & Refund Policy available on the website for full details. In short: returns are accepted only for damaged or defective items under the conditions specified in that policy.

8. Delivery & Title

  • Delivery timelines and shipping charges are set out in our Shipping Policy.

  • Title and risk in goods pass to you upon delivery as per courier confirmation.

9. Intellectual Property
All content on the site (text, images, designs, logos) is owned or licensed by Sri Mahalakshmi Silks. Personal, non-commercial use is permitted; any other use requires our written permission.

10. User Conduct & Content
If you submit reviews, images or other content you grant us a non-exclusive, royalty-free licence to use that content for marketing and site purposes. Do not submit unlawful, infringing or abusive content.

11. Liability & Disclaimer
To the fullest extent permitted by law, Sri Mahalakshmi Silks provides the site and products “as is” and disclaims all warranties (express or implied). We are not liable for indirect or consequential losses. Our aggregate liability for any claim arising from use of the site will not exceed the order value.

12. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of courts in Tamil Nadu.

13. Changes to Terms
We may update these Terms from time to time. Material changes will be posted on the site. Continued use after changes constitutes acceptance.

14. Grievance & Customer Support
For any queries, complaints, or dispute escalation:
Email: info@srimahalakshmisilksdpi.com | Phone: +91 9842 730727
Registered Address: KS Hospital, 13B, Sakthi Towers, Opp. STS Jewellery, CK Srinivasa Rao Street, Dharmapuri, TN — 636701