Privacy Policy
Sri Mahalakshmi Silks (“we”, “our”, “us”) operates as an e-commerce platform offering a wide range of silk sarees, handloom products, and textiles. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Data Controller
The Indian entity Sri Mahalakshmi Silks is the controller of all personal data submitted on our website.
Contact Details:
📞 +91 9842 730727
📧 info@srimahalakshmisilksdpi.com
🏢 Registered Address:
KS Hospital, 13B, Sakthi Towers, Opp. STS Jewellery, CK Srinivasa Rao Street, Dharmapuri, Tamil Nadu – 636701
2. Information We Collect
We collect information that you provide while:
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Creating an account
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Placing an order
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Making a payment
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Contacting our support
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Subscribing to email/SMS updates
The information may include:
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Name, address, phone number, email
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Payment details (processed securely through payment gateways)
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Order history and preferences
We may also collect limited technical data automatically such as IP address, browser type, and device information for security and analytics.
3. How We Use Your Information
Your information may be used for the following purposes:
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Processing and delivering your orders
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Improving website functionality and user experience
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Sending order updates, receipts, and support communication
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Providing customer service
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Notifying you about offers or updates (only if you opt-in)
We do not sell or share your personal information with third parties for marketing.
4. Information Sharing
We only share your information with:
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Delivery partners (to deliver your order)
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Payment processors (to complete transactions)
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Service providers who support website operations
All partners are required to maintain confidentiality and use your data only for the specified service.
We may disclose information if required by law or to prevent fraud and security risks.
5. Data Security
We follow reasonable technical and administrative measures to protect your data. However, no online system is 100% secure. In case of any data breach, we will inform you as required by law.
6. Cookies
Our website may use cookies to:
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Improve browsing experience
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Save user preferences
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Track website performance
You can disable cookies in your browser settings if preferred, but some features may not function fully.
7. Your Choices
You may:
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Update or correct your account details
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Opt out of marketing communications
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Request information regarding your stored data
For assistance, contact our support team.
8. Age Restriction
Our website is not intended for users under 18 years without supervision, as per Indian Contract Act, 1872.
9. Trademark Notice
Sri Mahalakshmi Silks, Dharmapuri, Tamil Nadu, India.
All trademarks, branding, and content belong to Sri Mahalakshmi Silks.